Return Terms and Conditions

1. Methods of Payment, Credit Card Terms and Taxes
All payments must be made by VISA, MasterCard, Checks and Money Orders. Checks and Bank Drafts are held 10 Business Days before we ship the Order. Due to new stricter Banking Guidelines and Privacy Acts, all Checks will be held for 10 Business Days before an Order ships due to the Banks inability to verify cleared payment. If your Order requires a quick shipment we recommend you select Credit Card or Money Order as your payment method. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this Terms of Use to determine your rights and liabilities as a cardholder. YOU, AND NOT "LOGO TO WEAR", ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify "LOGO TO WEAR" of any discrepancies within sixty (60) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you, for all purposes. If "LOGO TO WEAR" does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by "LOGO TO WEAR" or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. "LOGO TO WEAR" shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Florida and any other states or localities that it deems is required.

1(a). Returned Check fee for Insufficient Funds (NSF): $25.00
1(b). Improper/Fraudulent Chargeback fee: $25.00

Explanation: Customers issuing chargeback(s) with their Credit Card's issuing Bank without proper cause will be billed any fees incurred by "LOGO TO WEAR" in disputing the chargeback as well as a $25.00 Chargeback fee. This is necessary to recover the charges we were billed by Visa/MasterCard when the no cause chargeback was issued. With this type of fraud/negligence on the rise, and little recourse given to the Merchant by the credit card issuers, we must protect ourselves from this new type of crime/negligence.

2. Order Acceptance Policy. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. "LOGO TO WEAR" reserves the right at any time after receipt of your order to accept or decline your order for any reason. "LOGO TO WEAR" further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by "LOGO TO WEAR" upon our shipment of products or delivery of services that you have ordered. All orders placed over $1000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

3. Images, Dyes, Fabrics, Weights and Content. Every effort is made to insure that pictured fabric colors in our catalog and on our website are as close as possible to the actual fabric color. This cannot be guaranteed and an actual color sample should be purchased when exact color match is required. Since most monitors are never calibrated the colors you see on your monitor may differ from what others see on their monitor and from the actual color of the apparel in the picture. Shade variations are inherent in the garment dyeing process. Garment-Dyed goods should be washed separately before wearing. Do not dry clean. Published fabric weights are an average weight among neutrals, lights, darks and premiums. Ash/Heather colored products are not 100% cotton and must carry a small percentage of polyester to achieve the color.

4. Embroidery, Screenprinting or other embellished products. In certain instances you may receive an overage or a shortage on your embellished order. Due to manufacturing quality and production standards there will be over runs and occasionally under runs. "LOGO TO WEAR" will do everything possible to reduce this occurrence. The industry standard on most products is ±5%. For instance, if you order 1,000 custom printed T-shirts you could potentially receive between 950 and 1,050 custom printed T-shirts. We will bill either your account or credit card only for the actual quantity shipped. If you have any questions please contact us at 1-305-999-0192 or Email at rtwinc@bellsouth.net.

5. Copyright Policy & Sports and College Licensed Apparel
We do not reproduce copyrighted material and can not accept any liability for copyright infringement for agreeing to reproduce a customer's order. If you wish to have us reproduce a national brand logo or trademark, we do require written proof that that you have permission to use that logo or trademark. We will NOT decorate any of our apparel products with licensed college or professional team sports logos such as the NBA, MLB, NFL, etc. These require special licensing agreements with the colleges and sports leagues.

6. Shipping Terms and Liability. This merchandise becomes your property at the time it is accepted by the carrier. The carrier will be UPS Groundsaver, unless otherwise specified on your order. UPS cannot deliver to a P.O. Box. Delivery address must be a physical street address."LOGO TO WEAR" shall not be liable for any delay in the delivery or shipment of goods, or for any damages suffered by reason of such delay. "LOGO TO WEAR" also reserves the right to modify the shipment cut-off times and to select alternative carriers. "LOGO TO WEAR" is not responsible for discrepancies on orders received by parties other than the billed customer.

"LOGO TO WEAR" cannot be held responsible for lost or delayed orders after shipments leave our warehouse. Delivery of any shipment by us to a carrier relieves us of all further responsibility for damage and/or shortage. If you have a concealed shortage or damage you must notify carrier to inspect within 7 days of receipt of shipment. Any claim for damage or shortage must be filed in writing with the carrier. Claims must be filed within the carrier’s specified timeframe of receipt of shipment. At your request, if you will send the carrier's written report of their inspection, we will help you in filing your claim.

7. Indemnification. You agree to indemnify and hold harmless "LOGO TO WEAR" and its parents, sister companies, subsidiaries, affiliates, service providers, other End Users, distributors, licensors, officers, directors and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law, regulation or third-party right.

8. All returns must include the following:

• Original packaging (manufacturer's box, plastic bags, etc.)
• Original intact UPC barcode and garment tags (if exist). Do not cut off the UPC code or garment tags until you have examined garments to your satisfaction. Removal of the UPC code and/or garment tags voids any possibility of return regardless of RMA or credit request status.
• Valid Return Merchandise Authorization (RMA). The RMA number must be written on the label used to return the item or on the outside of the shipping box. Items received with any writing on the original manufacturer's packaging will be refused and returned to you without credit approval.
• Original packing slip (if included in original shipment). Do not mail or dispose of the packing slip until you have examined and sized the garment(s) to your satisfaction.
• All accessories (belts, tie straps, laces, strings, hoods, pouches, etc.)

Basic Return Policy
Unless otherwise stated, you have 30 days from the date your shipment left the warehouse (regardless of when you actually took delivery of the product) to get a valid RMA from us and get your product to a shipper to return back to us. It does not have to be back in our warehouse within 30 days, but it does have to be in the possession of the shipper (along with the valid RMA).

It is the customer's responsibility to count and inspect all merchandise before washing to ensure it is the correct merchandise, correct quantity and in good condition as ordered. Without exception, LogoTowear will not assume responsibility after garments have been imprinted, embroidered, washed or embellished in any fashion. Spec Samples are not returnable.

Absolutely no returns on printed, worn, washed, decorated or otherwise embellished merchandise.

Headwear and Underwear/Boxer returns will not be accepted under any circumstances (for health reasons) unless the garments are in case quantities and the case is unopened. We will not accept returns for single piece or broken case headwear, underwear or boxer shipments, no exceptions.

Returns of unwanted merchandise or merchandise ordered in the wrong size or color by the customer must be approved in advance and may be charged a minimum restocking fee of $5 or 15% whichever is greater. Returns of this nature must be shipped freight prepaid by the customer. Restocking fees are only charged on non-defective, non-fault Sample returns (as outlined below) that are not returned in new condition, are returned un-bagged (applies to bagged premium brands), show noticeable wear, are received after our return terms expire, are large quantity returns which incur additional employee time, are repeat returns or unauthorized returns at the discretion of the warehouse manager.

Unclaimed or refused shipments may be subject to a minimum restocking fee of $5 or 15% whichever is greater, in addition to freight charges. Cancellations of orders already pulled may be subject to a minimum restocking fee of $5 or 15% whichever is greater.

Any discount received as part of a quantity purchase will be forfeited if returned items bring the order quantity below the quantity for the discount.

Closeout, Bargain Basement or Discontinued merchandise are final sales and may not be returned.

Refunds on Orders paid by Visa or MasterCard will be made to the credit card used to purchase the merchandise. Credits cannot be made in any other form due to regulations by the credit card industry. The exception to this is when the charge is over 120 Days old and credit cannot be issued due to length of time. In this case refunds will be made via one of the following methods... Money Order, Cashiers Check or Store Credit. A Store Credit will only be issued at the Customer's request. If Store Credit is not requested, LogoToWear reserves the right to choose one of the refund methods above. We do not issue Company Check Refunds due to the possibility of Fraud.

Refunds on Orders paid by Check or Money Order will be refunded via one of the following methods: Money Order, Cashiers Check or Store Credit, which will only be issued at the Customers request. If Store Credit is not requested, LogoToWear reserves the right to choose one of the refund methods above. We do not issue Company Check Refunds due to the possibility of Fraud.

Refunds on expired credit cards, Returns made 30 Days after shipment or returned without requesting a Return Authorization will be made by Store Credit only, NO EXCEPTIONS. It is the Customers responsibility to keep their Credit Card information on file up to date and to return their sample or unwanted apparel in accordance with our Return Terms or the Manufacturers Return Terms.

Garments returned on Non-Corporate Accounts for, but not limited to, the following reasons are not considered Sample returns: did not fit, did not like, did not want.

LogoToWear is not responsible for discrepancies on orders received by parties other than the billed customer.LogoToWear cannot be held responsible for non-defective, non-fault returns which are lost or damaged by the shipping carrier chosen by the Customer.

Only the Purchaser may request a Return Authorization. Third party Return Authorization request will be denied.